If you are relying on someone to advise you on where and what type of property to buy for a successful long-term investment, or to help you find a good, safe home to rent in an area you are not familiar with, wouldn’t you want that person to be competent, knowledgeable and experienced in their job? Wouldn’t you want them to be an expert?
When you use a letting agent you entrust them to do more than simply find you a home to rent or a tenant for your property. You rely on them to take care of a number of critical issues, including ensuring the tenants’ safety in the property; legal compliance; care and maintenance of the property; protection of landlords’ and tenants’ rights; smooth-running of the tenancy; and reliable provision of accurate, up-to-date and impartial advice on the many aspects of renting or letting.
All this requires an in-depth local knowledge, thorough understanding of the legislation surrounding letting, a firm grip on what is happening in the property market generally and the ability to look after the needs of a range of clients efficiently and professionally. That is why experience is paramount to providing a good service in letting.
Leaders are proud to be by far the most experienced letting specialists in Sussex, with each of their 16 branches headed up by managers who are qualified and have many years experience in lettings, making them all experts in lettings.
Leaders’ regional director for Sussex, Jane Wilkinson, who has been with the firm since it was first established almost 30 years ago, said: “We are very fortunate to have such experienced managers in all our branches across Sussex, many of whom have been with Leaders for 10 years and more. This means we can share with our clients an unrivalled knowledge and understanding of the local market and all the ins-and-outs of letting and property
“Across our 16 Sussex branches, which cover the Sussex coastline from Eastbourne to Chichester plus Mid Sussex, Horsham, Crawley and East Grinstead - our managers have more than 145 years experience combined! Plus within each of our branch teams many staff members are themselves highly experienced.”
Leaders succeed in retaining experienced staff because they invest heavily in them with training and development. They are an Investor in People accredited firm and recently won an industry award for Employer of the Year.
As Jane explains: “We believe that knowledge and expertise is key to providing an exceptional service and we invest in our staff to ensure they are the best in the industry. Our landlords and tenants benefit from our employees’ skills and knowledge in all aspects of our service, from the quality of our buy-to-let advice and support we give tenants looking for a home to rent, to our understanding of how to look after both the tenant and the property from the beginning of the tenancy right through to the end.
“It is this that distinguishes us from other letting agents and keeps our clients coming back to us time and again, and recommending us to others.”
Leaders report that 2012 has seen a steady, strong demand for rented property, with more people turning renting in the face of a difficult mortgage market and uncertainty in the wider economy. New Year is always a particularly busy time for letting, so any landlords or would-be landlords looking to invest are advised to contact Leaders for expert guidance on how to make the best of the favourable market conditions in January.
For advice you can trust on letting or renting in your area please contact your local Leaders branch.