Landlord services & fees

Take your pick from our range of services options below. Whether you are looking for full support from start to finish or want us to find you a tenant and leave the rest to you, our services are designed help you make the most of your investment. Whatever your requirements, we aim to deliver a first-class service to meet your needs.

 

  Tenant Find Rent Collection Fully Managed Premier Service
Tenant Find
Property marketing i
     

We will put your property in front of the largest possible audience of prospective tenants.

We’ll start by preparing the details and taking high quality photographs to advertise your property in your local area as well as on major portals Rightmove and Zoopla. It will also be featured on leaders.co.uk and shared on our popular social media platforms. We also utilise local leaflet drops and newspaper advertising to raise awareness of your property.

Many of our branches have links to key local employers and can match properties with professionals looking for a home.

Guided viewings i
     
Our friendly property experts are always on hand to conduct viewings at times to suit you. We can even provide a chauffeur service to people who may not otherwise be able to view your property. Our highly-trained teams know exactly how to show off the most attractive features of a home to maximise its appeal to tenants.
Tenant referencing i
     

Having confidence in your tenant is a must. Our third party referencing specialist works to our bespoke criteria in vetting your prospective tenant in order to assess their calibre and credit worthiness.

This process includes ID checks, employment checks and references as well as credit reports and proof of income. Landlords must now ensure tenants have the right to rent in the UK, so we will take care of this too.

Tenancy agreements i
     
Every tenancy agreement we draw up will protect your interests by complying with all the latest legislation. Our legal experts regularly review and update our tenancy agreements so you are not at risk of failing to provide the relevant paperwork.
Deposit and rent in advance i
     
A tenant will never be allowed to move into your property until we have received the full deposit on your behalf and an agreed level of rent in advance.
Deposit held in accordance with TDP i
     
It is a legal requirement for landlords entering into an assured shorthold tenancy to protect deposits by holding them within an approved Tenancy Deposit Protection Scheme for the duration of a tenancy. We will meet all your responsibilities by lodging deposits with the Tenancy Deposit Scheme within the specified period and providing tenants with any information they require regarding how their money is being protected.
Rent Collection All Tenant Find services plus...
Inventory and Schedule of Condition i
     
One of the most important documents in any tenancy is the inventory. It provides crucial evidence of the condition of your property at the start of a tenancy so can be useful in resolving any disputes at the end. Our in-house experts will usually perform the inventory compilation - although we will sometimes rely on a qualified agency - and use it to complete the check-out process. The inventory should include sufficient photographic content, a detailed schedule of condition and appropriate caveats.
Contacting utility suppliers i
     

We will endeavour to contact utility suppliers to pass on occupation dates and meter readings in order to ensure accounts are passed over smoothly and accurately between incoming and outgoing tenants. The inventory will include details of meter readings on key dates.

We will also endeavour to contact the local council tax department to ensure council tax payments are made by the appropriate individual.

Receiving and promptly remitting your rent i
     
As soon as your rent is received in our account, we will transfer it to you the same day via BACS. We remit rents to landlords every working day.
Renewal and rental increase negotiation i
     
Once a tenancy comes towards its end, we will speak to you and the tenant regarding a possible extension. If both parties are willing to proceed, we will begin a period of negotiations in relation to any adjustment of the monthly rent until we reach a resolution you are happy with. We will then arrange for formal renewal paperwork to be drawn up. We can also serve appropriate notices should you wish to regain possession of the property.
Full check out and inventory update i
     
If your tenants are moving out at the end of the tenancy, we will arrange to visit the property and conduct a thorough inspection. We will complete our full check-out routine and check the property and its contents against the original inventory. A member of our team will record meter readings, take photographs and compile a report. We will also arrange to collect and check all sets of keys.
Deposit Reconciliation i
     
Any deductions from the deposit to be used to fund work that is required in the property will be agreed with you and your tenant. These costs will be deducted from the deposit and the balance returned to the tenant in accordance with the terms of the tenancy agreement. We will mediate on any disputes.
Fully Managed All Rent Collection services plus... Premier Service All Fully Managed services plus...
Guarantee of legal expenses i
     
Should an unforeseen event occur and you need to take legal action against your tenant, you will be covered by our Premier Rent Guarantee Service scheme. This will provide you with up to £10,000 of cover on legal fees. If you want more information, please request our special brochure on this service.
Rental income arrears protection i
     
Our Premier Rent Guarantee Service scheme will cover rent payments should your tenant default on their rental obligations. The service will continue to make payments to you until you obtain vacant possession of your property.
Cover for alternative accommodation expenses i
     
If you are not able to re-occupy your property as a result of your tenant failing to vacate, our Premier Rent Guarantee Service scheme will cover the cost of finding alternative accommodation.

 

Find a branch to obtain fees

Our services provide great value for money – find your local branch to view our fees.