Career Profiles: Administrator

Kirsten Orr

Administrator - Cheltenham

Finding a job that offers variety, new challenges and development opportunities is a common aim among professionals - and that’s exactly what Kirsten Orr secured when she joined Leaders in Cheltenham as an administrator.

Kirsten filled a range of roles across numerous industries prior to landing a position in the fast-paced property sector. 

From her early days caring for animals at a national chain of pet stores to office jobs, telesales, business development and even customer services for a fine art print distributor, she has enjoyed a diverse career. But it was not until she got a break in property that she realised this was the industry for her.

A new challenge every day

“I always wanted to work in the property industry. I could see it was a good sector in which to make a career that provided new challenges every single day,” Kirsten explains.

“I enjoy coming to work never quite knowing what’s going to happen. Every day brings a new opportunity to learn and to rise to meet landlord and tenant’s expectations. I enjoy being challenged by colleagues and customers to be the very best and do the very best with every situation that arises.”

Kirsten also values the freedom her current role gives her. In a previous job her schedule became so hectic that she almost missed her niece’s christening, but a job in property has allowed her to achieve a healthier work-life balance.

After initially working for an agent in Tewkesbury, she joined Leaders in Cirencester as a lettings negotiator. Her enthusiasm and commitment made her the perfect candidate when the crucial administrator role in Cheltenham became available in April 2015.

At the heart of the branch

As an administrator, Kirsten is the focal point of the Cheltenham branch, providing a point of contact for customers and invaluable support to the rest of the team. Her duties range from dealing with tenants giving notice and Section 21s to loading available properties to portals, completing tenancy agreements and other administration and assisting with local marketing campaigns.

Kirsten also assists the branch manager and lettings manager in their everyday tasks and carries out viewings when required.

“I love working at Leaders because of the opportunities to learn and develop my skills. My branch manager is always there to answer a question or give advice and she always looks to give me something new to challenge me,” she says.

“I work with a team of people who work extremely hard every day and are committed to achieving great results. I know I can count on them when I need them and we also make sure we have plenty of fun. 

“Leaders is always offering new challenges and the training I have received in my time here has been second to none. Having worked for other national companies, Leaders has not become a corporate body and is instead still a business that values its staff and customers.”