Customer Service Advisor - Worthing

Leaders Limited is one of the largest privately owned residential letting and management agencies in the UK with over 85 high street branches in the UK. We are rapidly expanding our business through acquisition and due to continued expansion; we are looking to recruit two part time Customer Service Advisors within our Head Office in Worthing.

You will play an integral part in the Leaders call centre, where you will be responsible for both your own workload of inbound and outbound calls and enquiries in order to assist and improve customer service delivery, team morale and productivity. You will work closely with the Connect Manager to assist in delivering the required conversion rates and service levels needed to make a success of Connect.

This position will be responsible for:

The successful candidate should have:

Please note, we have the following shift patterns available:

Tuesday to Thursday 5pm to 9pm, Fridays 6pm to 9pm and Saturdays 10:30am to 6pm (22.5 hours per week)

OR

Monday to Wednesday 4pm to 9pm and Sundays 10:30am to 6pm (22.5 hours per week)

Start dates from 1 April 2015.

We will offer a competitive salary package, training and the opportunity to work for an expanding Company who can offer you a rewarding and progressive career.

Thank you for your interest in this position. Please apply for the role by completing the application form and email it to recruitment@leaders.co.uk, specifying the position that you are applying for with your CV and a letter outlining your suitability for the role and your salary expectation.

Due to the high volume of applications that we receive, if you are not contacted within 10 days, then your application has unfortunately been unsuccessful. Please keep reviewing our vacancies in case a suitable position arises in the future. We wish you every success with your job search.

The closing date should be treated as a guide, we reserve the right to close the vacancy once we have received sufficient applications, so we would advise you to submit your application as early as possible to prevent disappointment.