Home Guide/Branch Administrator

Looking for a challenging and rewarding role, where your drive and outstanding customer service will help our established national lettings business continue to thrive and, in turn, take your career to the next level?

Then look no further, as an exciting opportunity has arisen to join Leaders, the UK’s largest privately owned estate agency, in the pivotal role of Home Guide / Branch Administrator

Specialising in lettings, sales and property management, Leaders boast an unrivalled passion and expertise for working in the property market. Our continued success means we have substantial plans to expand and we are looking for talented and proactive individuals who will embrace the Leaders ethos and further enhance the professional, high-quality and personal service we provide.

Reporting to the Lettings/Branch Manager, you will be trained in both the Home Guide aspect and Branch Administration aspect of the role. This diverse role will see our successful candidate use their impressive people skills to accompany prospective tenants to view properties in a positive and professional manner. You will sell Leaders' properties and services effectively to achieve targets, set up and coordinate all administration associated with tenancy files and ensure you deal with all branch correspondence as necessary. 

In addition, as Home Guide/Branch Administrator you will:

• Showing properties positively to achieve lets and ensuring properties are secure after showings

• Report on any need for repairs or lack of security at properties, returning keys immediately after each showing

• Qualify applicants to assess their financial status prior to arranging viewings

• Ensure all data pertaining to properties, landlords and tenants is updated accurately and efficiently

• Feed back to the relevant managers / consultants on applicants’ needs and add notes to Aspasia

• Achieve and maintain relevant industry qualifications

To secure this fantastic opportunity, you must:

Possess outstanding communication skills, including an excellent telephone manner, which will complement your passion for working in the property industry. Confident, positive and always well-presented, a full driving licence and a flexible attitude are essential as this role involves weekend work. Industry experience is desirable but full training will be provided. 

In return we offer a competitive salary package, training, access to a company car or pool car, and the opportunity to grow your expertise at an expanding company that can offer you a rewarding and progressive career.

Due to the high volume of applications that we receive, if you are not contacted within 10 days then your application has unfortunately been unsuccessful. Please keep reviewing our vacancies in case a suitable position arises in the future. We wish you every success with your job search.

The closing date should be treated as a guide. We reserve the right to close the vacancy once we have received sufficient applications, so we would advise you to submit your application as early as possible to prevent disappointment.