This review is aimed specifically at thanking Georgina Naylor of Leaders who always goes above and beyond to ensure that you are satisfied with the service provided and the overall outcome. She schedules notes and reminders, ensuring that accurate and punctual communication is maintained throughout your dealings with her. Whether that is a property maintenance issue, or pointing someone in the right direction when a property is due to be re-let, etc. I’ve always found Georgina to be proactive, whilst being friendly and polite throughout all my dealing with her. Obviously, team work, makes the dream work but Georgina has proved to me over many years with dealing with Leaders that individuals do stand out and provide clients with exceptional customer service. So thanks Georgina and thank you Leaders. Martyn A Gillibrand - Landlord
I can’t thank Yvonne Cranny enough for all her hard work and dedication. Without her assistance and perseverance I’m sure our sale would have fallen through. She would email or text me out of hours with updates and reassurance always going the extra mile.
I've had absolutely fantastic service from Leaders from the very beginning. Kirsten came out to value my property, and she was knowledgeable in her field, knew the market, the area, and who to market the property to. She explained the process clearly and the fees are explained upfront - Leaders are transparent with everything which is refreshing. The photos and details were booked in quickly, the photographer was efficient and once published the marketing details looked incredibly professional and really showed the house in its best light. The viewings were booked in with consideration for my own schedule, and all the viewers had clearly been vetted beforehand. The offer process has handled professionally and as a result I achieved £6k over asking within a week of it being on the market. The sales process is being handled with efficiency and professionalism by Janette, their sales progression manager. Some estate agents don't have sales progression as standard so it it nice to have someone other than my solicitors keeping me updated. In short, Leaders Residential are fantastic and I would recommend them to everyone! I'd especially like to thank Kim the branch manager who is also excellent, as well as Lisa and everyone else in the office I've spoken to.
I had a great virtual viewing with Jade Scarrott today at short notice due to a cancellation as a result of COVID. Despite the odd technical hitch, she was a delight to deal with and gave a very informative, yet honest viewing of the property. I would highly recommend!
Mya was brilliant from start to finish! Very quick and responsive and informative! Thanks Mya!