After dealing with an absolutely unreliable agencies we were nicely surprised and well impressed with Felixstowe Leaders team's approach. Olivia, our Agent, is dedicated to her job rising the standards for the industry. She showed a lot compassion to her work, a lot of empathy and understanding to tenant's needs and proved professionalism at every step of letting process. Always in good mood, polite and patiently answering all questions ... even if asked the same one for a tenth time :-). She was well supported by Marcus and Carlene. Thank you guys!
Carlene Bak is our Property Manager and does an excellent job in managing the letting of our two properties.Her response time to emails or phone calls is impressive and our impression is that she really cares about giving us a first rate service.At times,the systems that Leaders have in place for such things as work orders or retentions give rise to unwanted problems. It is reassuring to us that we have Carlene to sort out these problems quickly and efficiently when they do arise
Leaders are a very proactive letting agency . Well recommended . Thanks to you and your team 👍
First time buying our first family home and it was made less stressful thanks to Liz. She took us step by step and was an amazing estate agent
Very professional and quick service after having been with another agent with hardly any viewers. Leaders managed to get a buyer within about 2 weeks. Sale completed mid November. Very happy customer.
We recently sold our house through Leaders in Felixstowe and would definitely recommend them. Liz did an excellent job of keeping us up to date throughout the whole process and we really felt like she took pride in her work and cared about us a clients, if we move again in the future we would have no hesitations in using Leaders. Thanks guys!