We have been thrilled with the service from the Leaders team. There was no problem too big and they were willing to share every update no matter how small. We tried multiple agents in the area but Leaders, for us, were the stand out best. We can't thank the agents enough for their help.
Leaders were extremely helpful with the purchase of our first property. We had a very long journey in the purchase of our property mainly due to other parties, leaders would always be on the ball with getting this attended to for us and always chase solicitors when we asked them to. We would like to particularly mention Nathaniel who allowed us to do three initial visits so we could make the perfect choice of property for ourselves. Nothing felt too much to ask, and when I had to go alone he helped me measure the whole property which was great help. The other mention would be for Alyson. Anytime I had issues with slow responding solicitors and needed support with chasing this up, I would email Alyson and it would be done there and then. She was the other party throughout the whole process that responded immediately and helped when I needed it. Both amazing colleagues. Of course other people were helpful also if these were unable to answer the phone. All round great service and we will definitely be back in the future for any other sales or purchases. Even after the completion of the purchase, when we were in our property for a few days. I had complications with our key. Tom was very helpful and continued to help until he was able to resolve the issue. This was great help especially as we weren’t expecting support after completion.
My wife and I have been delighted with the service from leaders. Liam, Nathaniel and Tom have all been fantastic. Polite, positive, hard working and honest. We couldn’t recommend them highly enough.
Throughout my dealings with with Leaders I have been communicated with efficiently and effectively. Although the process was at times very stressful, Liam, Tom and Nathaniel were always friendly, empathetic and reassuring. Their 'we're here to help' attitude is genuine and they were able to point me in the right direction on a number of occasions. I was never put under any pressure with repetitive phone calls (which I experienced from other Agents) and was never made to feel uncomfortable when I needed their help or guidance. I have already recommended Leaders to friends who are considering moving.
Having dealt with another local agent that was absolutely appalling it was a relief to have Leaders deal with the sale of my property efficiently and without any undue stress or issue. They communicated with me throughout the process and helped get the sale finalised and done when faced with some delays out of their control. Would recommend Liam and the Halstead team
Following consultations with two other local agents , we decided to employ Leaders to arrange the sale of my late fathers home. From the first time we met Tom at the house , it became clear that not only was Tom well informed, he was there to assist and support us through this difficult process. Right from the start , we were kept extremely well informed and updated on viewings , feedback and suggestions. The service we received was quite simply outstanding , far better than we expected. The introductory video email and online portal was very helpful and informative. Whenever we called the office with enquiries , Tom , Nathaniel and Liam always knew where we were at in the process. If we had any difficulties with with legal information , Tom in particular was always on hand to support us in completing documentation. We particularly appreciated the way they communicated the changes in the housing market providing advice without being pushy . This proved to be very timely in our case when interest rates began to rise steeply. To sum up , as a team , they completely took the worry and anxiety out of the process , making it as smooth as possible for our benefit. We would urge all prospective sellers to use Leaders as their first choice. You wont be disappointed . A word of advice , take on board any suggestions they offer particularly with regard to your respective asking price . They really do know the market , so you can trust them completely. Thanks , Tom, Nathaniel and Liam. We wont forget your support .