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It's been a real pleasure to deal with Elle and her team at Leaders. They have always been very clear and helpful throughout the process. I liked communicating with them as I knew I would get a response very promptly. I'm looking forward to our future collaboration as they will manage the new flat I will rent. Thank you again.

We approached Leaders in January to find new tenants for our flat whilst we were out of the country. Having met Nikki we were confident that we would get good service, and so it proved! The flat was re-rented within 6 weeks, and as well as finding us lovely new tenants, Nikki went far beyond what I would have expected in terms of helping us to fix minor problems that arose, and to smooth the process for the tenants. Both Nikki and Elle provided the kind of customer service it is rare to find these days in any walk of life, they were easily contactable, responded quickly and were very efficient. I can't recommend them highly enough!

My experience dealing with LEADERS at Sovereign Harbour has been and continues to be superb. Elle kindly had us view the apartment even though we arrived to meet her late.... and just before she was meant to finish work for the day. Over the next couple of weeks, she and Nikki were more than helpful with the application process. When we went to the office to finalise everything and collect keys, we sat with them and the other ladies working there and enjoyed a bit of relaxed banter with them, which really built a nice rapport. I have been back to the office since and met more staff and again they are all more than helpful with even the tiniest of issues i needed help with. Finding a new home is both daunting and often difficult to fit into a busy life, but Elle and Nikki definitely played a huge part in making the whole experience straightforward and pleasant. I am very grateful to them and all the staff there. Davey

Excellent customer service from both Nikki and Elle at Leaders Sovereign Harbour. My new apartment let was arranged swiftly and efficiently - so I picked up the keys in just five days from the viewing! Despite me panicking about a couple of things during the checks and hassling them a few times, Nikki and Elle were calm, professional and reassuring coming up with creative compromises to speed the process along. Very happy customer here. Thank you.

Leaders Sovereign Harbour have been the letting agent for our property in Eastbourne since we bought it, more that 10 years ago. We have known Nikki from the start and have built a good relationship with her. We really value her extensive knowledge and experience and always find her advice straightforward and down to earth. We have got to know Fay more recently and she too is 100% reliable and efficient. We have properties with other lettings agents and I have to say that Leaders, and particularly these two members of staff, really stand out by providing a personal service. Thanks for everything.

A very positive experience throughout the rental application and contract process. Elle and Nikki of the Sovereign Harbour branch were incredibly helpful, knowledgable and always on hand to answer any questions along the way. Thoroughly recommend using this team. Thanks Leaders!