Rented privately for the previous 10 and always remained sceptical of property agents. Since registering an interest with Leaders Letting & Estate Agents Worcester, our first contact with Alice Jenkins who found us the perfect property and walked us through step by step and then liaising with our Property Manager Lewis Langdell, who has been on hand for any issues we may have encountered when first navigating our way through our new property. The whole process has been simple, and you have friendly support on hand. We have only encountered one of two teething issues as expected moving into a new property and every time Lewis has immediately been on hand with excellent customer service, a friendly approach and always showing true compassion to your circumstance and not only that, immediate action to any issues with some being resolved over night or on same day. Excellent customer service and a beautiful man. Alice ain't bad either. Great team ☺
FANTASTIC CUSTOMER SERVICE!!! A shout out to Lewis Langdell, I can’t praise this man enough, nothing is ever too much for him. I’ve had a few maintenance issues within the property and he’s always there straight on it, I’m kept informed at all times and he replies to my emails very promptly. He’s always super polite and is such a credit to Leaders.
Been with Leaders for almost a year now and they have always been brilliant. Aimee has been amazing & is always really proactive & friendly. Her support has gone a long way!
I am happy with all the support, very approachable, and you provide an all-inclusive service. I love the welcome package.
@tierney is our property manager...she's so professional, helped in our intial process and till now. We are so obliged.. resident of WR5...
We are very pleased with the lettings team, level of service, communication and promptness. Tierney Sutton, always goes above & beyond to make things happen smoothly & efficiently