Lettings and Estate Agents in Bishop's Stortford

We had such a wonderful experience with Phoebe as our estate agent. From the very first viewing, she was incredibly warm, welcoming, and knowledgeable. She took the time to show us around properly and answered every single question we had without hesitation. Throughout the whole process, Phoebe was amazing with communication. Her responses to emails were always so quick, and she handled every situation efficiently and professionally. Moving house can be extremely stressful, especially being pregnant and trying to keep on top of everything, but Phoebe made the entire process feel seamless. She reassured me so many times and truly helped ease any worries I had. When Phoebe was busy with other tasks, Libby stepped in and was just as helpful. She sorted emails and passed information along promptly, making sure nothing was delayed. It was all handled so effortlessly between them, and we always felt supported. I honestly can’t recommend these two ladies enough for any advice or help you may need. Phoebe even went out of her way to get my son a pen, which had become a little ongoing joke during the viewing such a thoughtful and personal touch! Thank you both so much for making what could have been a stressful experience feel so special. You’ve truly given us a happy and positive start to our next chapter. 💛