After 13 years of renting & experiencing some truly awful letting agents all across Cheshire, it’s been a breath of fresh air to be with Leaders Letting Agents Northwich for the past year. A huge shout out to Jane Brophy – she’s been outstanding with a recent issue.
We’ve been in our current home for 12 months & the difference is night & day. Our landlord is fair & proactive, & repairs are dealt with quickly & professionally. From replacing an old oven that wasn’t up to scratch, to fixing the outdoor tap, everything has been handled without any hassle.
Most impressively, while I was working away & my children were staying with their grandparents at the property, the front door lock failed – Leaders had someone out within two hours to sort it. That kind of rapid response gave us peace of mind I honestly didn’t think was possible with a rental property.
Having previously paid extortionate rents to other local agents for homes that were frankly unfit for purpose & even unsafe, I can’t praise Leaders Northwich enough for restoring my faith in renting. They offer a level of care & professionalism that’s rare – & so appreciated.
Thank you to the team & of course our landlord – long may it continue!
O
Olwen Mair (Opti-Mum)
5 days ago