Find out more about Leaders

Founded in 1983 by the late Neville Lee OBE, Leaders began as a single branch in Brighton. Since then, the company has become known for its first-class customer service and exceptional knowledge of the property market and local area.

Rapid expansion throughout the South of England meant Leaders quickly celebrated its 25th and 50th branch openings – and by acquiring reputable businesses up and down the country, the team at Leaders has now brought its expertise and customer service to new towns and cities across the UK. There are now Leaders branches across the South East, London, South West, East Midlands, East Anglia and North West. 

In 2016 Leaders joined forces with sister company, Romans, combining both companies’ expertise in lettings, sales, new homes, mortgage advisory services and on offer. Leaders and Romans originally made up the Leaders Romans Group, which is backed by Bowmark Capital LLP. The Group has annual revenues of over £100m, and more than 125 branches across the UK.

As the Leaders Romans Group grows, it remains committed to exceptional customer service. All the branches are staffed by qualified and knowledgeable local property experts who embrace the Leaders ethos of providing a professional, high-quality and personal service.

Environmental

One of the key areas that we are heavily invested in is sustainability and our impact on the environment. We have pledged to be carbon neutral by 2030. To achieve this, we have made many changes across the business with more to come. These include:

• Using recycled for sale and for let boards
• Planting trees for every property sold or let
• Transferring our offices onto renewable energy
• Encouraging remote working where feasible
• Going paperless where possible
• Implementing a zero to landfill strategy.

You can find out more about what we’re doing here. We’re also launching our first sustainable branch later in 2022.

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Social

Our staff are at the heart of everything we do. We work hard to ensure they feel supported, providing wellbeing webinars, meditation sessions, mental health first aiders, and an employee assistance programme.

It’s of the utmost importance to us that equality, diversity, and inclusion are at the forefront of everyone’s minds. We have an internal training course on this which all staff have to take. We want to ensure our people all have the same opportunities, are treated fairly, and feel safe enough to speak up if they witness or experience discrimination.

At Leaders, we want our staff to feel like they aren’t just “in a job”, but that they can enjoy a long-term career. We have an extensive list of in-house training courses, and we also provide career frameworks so it’s clear what is required of an individual to be promoted to the next level.

Achievements and promotions are celebrated all year round, including our quarterly awards ceremonies and announcements in our CEO’s weekly newsletter.

Not only do we aim to help and support each other, but also the wider community. Many of our agency branches support charities local to them, and at Head Office we make a large local food bank donation every year. Our chosen charity is MacMillan Cancer Support, and teams across the business are fundraising in different ways to raise as much money as possible.

Governance

Governance is a vital part of the day to day running of Leaders. To ensure business isn’t disrupted, we have continuity plans in place so that our service to clients is never affected. We have a proactive approach to risk management, always checking for potential risks and heavily investing in cyber security.

We take the management of our customers data very seriously and protect it via robust data protection policies. We have a strong data protection team in place headed up by our own in-house Data Protection Officer.

Regulations in the property industry are ever-changing. We proactively keep on top of these, not only to ensure we can prepare but to make sure we can help our clients prepare and be compliant too.

If you want to work for one of the UK’s largest property services companies, you’re in the right place. Leaders offers extensive training and development opportunities, as well as incentives and employee benefits. These are just some of the reasons why we’ve been named a UK Best Company to work for, twice.

Employee benefits include; workplace pensions, private medical insurance, fitness classes, high street discounts, and company cars. Furthermore, every quarter award events give employees the chance to celebrate each other’s achievements with fantastic prizes, such as; luxury trips and once in a life time experiences.

Learn more about careers at Leaders