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Charlotte (Roberts) was the first Agent to give our property Management company a chance within Leaders. As a company CAAFM want to change the way that work is carried out and to break the status quo however inevitably that means that we are not the cheapest our reports and quality of work means that we do provide value for money. Charlotte really understands the concept and backs us all the way. It doesn't matter if you speak with Charlotte on the phone, via email or on WhatsApp you know she is smiling, enjoys her job and wants to do the very best for her customers and contractors. An absolute pleasure working with Charlotte. Charlotte makes a hard job that much easier.

Preformed work for leaders as a contractor and Charlotte and Ben were both very helpful in communicating what works were needed to be done and maintained a friendly and professional approach.

Our current home has recently needed a lot of complex maintenance carried out and it has all been managed in an excellent way by our Property Manger Charlotte Roberts, thank you Charlotte!

Charlotte Roberts​​​​ Property Manager Thank you for the A1 service all the time. Keep it up

Rhiana has been an absolute gem to work with. From the very first house viewing to sorting out all the paperwork, she has been on the ball and attentive. She is an asset to leaders and I would happily recommend her and leaders to family and friends. Craig & Meg

Charlotte has been extremely helpful as my property manager, thanks Charlotte!!!