We've helped thousands of people, from students to young professionals to families, find the right rental property for them. You can find some of the services we offer our tenants below.
The Leaders story goes back decades, and it’s been a story of sustained growth – that we’ve achieved by keeping tenants completely happy. Find out what we’re doing in your area.
Through specially selected partnerships, we have created an exclusive membership – The Residency. Join the club for a monthly fee and access exclusive offers and benefits such as no-deposit options, free legal advice, and mortgage advice. If your goal is to buy a home, speak to a mortgage advisor at our sister company Mortgage Scout, who will offer advice on how to get onto the property ladder.
Discover affordable contents insurance from our sister company Bode, and protect your belongings should the worst happen in your new home.
From minor faults to urgent requests, use our Report & Repair web app to search for your issue, share pictures, and add any specifics. Once logged, we arrange fixes quickly, demo how to fix simple issues and keep track of requests – in over 40 languages.
Review your finances and establish affordability. Read our tenant information to understand the upfront costs associated with renting. Consider if the no-deposit option suits your plans.
Visit one of our nationwide branches or contact us online to register as an active tenant. Our team lets you know when a suitable property comes on the market.
Visit the properties you like, and then revisit the area to get a feel for if it’s right for you.
The rental market is extremely competitive, so when you’ve decided on a property, you need to act quickly.
If you’ve rented a property before, you’ll need to provide prospective agents with contact details for your referees, so they can start the referencing process. The letting agent will also perform credit checks.
Unless you are taking up a membership of The Residency and and taking advantage of our no-deposit option, you’ll need to pay a deposit in full to secure the home. We use an independent company to secure your deposit.
The tenancy agreement is a legally binding document and outlines the terms of the tenancy. You need to read this carefully before you sign.
If we’re managing the property, one of our expert move managers will let you know when to collect your keys.
When Leaders manage the property, we visit several times a year to check everything is okay and to ask if you have any questions or concerns.
When your tenancy ends, you and your landlord will have the option to renew the tenancy agreement or make arrangements to leave the property. If you decide to move on, we arrange a check-out with an independent inventory company to check and compile a report detailing the condition of the property.
Review for Leaders Sevenoaks Branch My daughter's initial experience with Leaders left us uncertain about returning. The visit was underwhelming, with staff appearing unenthusiastic and uncooperative. However, giving Leaders another chance proved worthwhile. I have the pleasure of working with Megan, a new addition to the Sevenoaks branch. Megan has been exceptional—her prompt, clear, and professional communication, combined with her enthusiasm and helpfulness, has completely transformed our impression of the company. Leaders are fortunate to have her on their team.
they are helpful and nice
Great agency, fast and efficient. My father-in-law moved into his new home in 1 week. They are available 24/7 to help you. Congratulations on your professionalism.
I’m finally leaving my rental on North Harbour after 9 years to buy my own property. I have to say everyone in the Harbour Office has always been so friendly and helpful. A special thankyou though from myself to Nikki & Fay who made it so easy to move in and out and always there when I needed them. Nikki very knowledgeable and efficient and Fay who was a great problem solver with any maintenance issues that came along, and rectified them quickly. If ever l needed to rent again or a friend needed to, I wouldn’t hesitate in recommending Leaders @ Waterside… Thankyou ! 👍😃
In March 2025, we contacted Mr. Samuel Michelon from Leaders as we were looking to purchase a property in a foreign country. As foreigners, there were many aspects we were unfamiliar with, and we had no clear idea of how the process would unfold. From the very beginning to the successful completion of the purchase, Mr. Samuel Michelon was incredibly supportive and guided us through every step with great care. He showed us many ways to make the process easier and more manageable. We are truly grateful to him and to the entire Leaders team. You can trust them completely in every aspect — their professionalism and support were outstanding.Highly recommended. Thanks again dear Samuel.
From the get go Leaders were quick to respond and professional - specifically Aimee Taylor! She showed me round the property and was extremely friendly. As this is our first time moving out we’ve had loads of questions and Aimee has answered all of them in a quick and friendly manor. Because of Aimee the process has been so smooth! Thank again Aimee! Really appreciate all your help throughout the rental process.
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