We've helped thousands of people, from students to young professionals to families, find the right rental property for them. You can find some of the services we offer our tenants below.
The Leaders story goes back decades, and it’s been a story of sustained growth – that we’ve achieved by keeping tenants completely happy. Find out what we’re doing in your area.
Through specially selected partnerships, we have created an exclusive membership – The Residency. Join the club for a monthly fee and access exclusive offers and benefits such as no-deposit options, discounts with Virgin Media, free legal advice, and mortgage advice. If your goal is to buy a home, speak to a mortgage advisor at our sister company Mortgage Scout, who will offer advice on how to get onto the property ladder.
Discover affordable contents insurance from our sister company Bode, and protect your belongings should the worst happen in your new home.
From minor faults to urgent requests, use our Report & Repair web app to search for your issue, share pictures, and add any specifics. Once logged, we arrange fixes quickly, demo how to fix simple issues and keep track of requests – in over 40 languages.
Review your finances and establish affordability. Read our tenant information to understand the upfront costs associated with renting. Consider if the no-deposit option suits your plans.
Visit one of our nationwide branches or contact us online to register as an active tenant. Our team lets you know when a suitable property comes on the market.
Visit the properties you like, and then revisit the area to get a feel for if it’s right for you.
The rental market is extremely competitive, so when you’ve decided on a property, you need to act quickly.
If you’ve rented a property before, you’ll need to provide prospective agents with contact details for your referees, so they can start the referencing process. The letting agent will also perform credit checks.
Unless you are taking up a membership of The Residency and and taking advantage of our no-deposit option, you’ll need to pay a deposit in full to secure the home. We use an independent company to secure your deposit.
The tenancy agreement is a legally binding document and outlines the terms of the tenancy. You need to read this carefully before you sign.
If we’re managing the property, one of our expert move managers will let you know when to collect your keys.
When Leaders manage the property, we visit several times a year to check everything is okay and to ask if you have any questions or concerns.
When your tenancy ends, you and your landlord will have the option to renew the tenancy agreement or make arrangements to leave the property. If you decide to move on, we arrange a check-out with an independent inventory company to check and compile a report detailing the condition of the property.
Lucy has been so helpful. Quicj to facilitate conversation between me and the landlord. Quick with sorting out any repair and problems. Tha k you Lucy!
A brilliant and very efficient service that led us to a quick and easy sale. We felt tthe Leaders office were totally committed to doing a great job.
I recently rented a 2-bedroom flat with the help of Caitlin, and I couldn’t be happier with the experience! From start to finish, Caitlin was professional, friendly, and incredibly attentive to my needs. She made the entire process smooth and stress-free, answering all my questions promptly and going above and beyond to ensure I found the perfect place. Her knowledge of the market, patience, and genuine care for her clients truly set her apart. I highly recommend Caitlin to anyone looking for a rental—she’s amazing at what she does! Thank you so much for your outstanding service!
Great communication and prompt responses from Martin and Kassandra. Would definitely recommend.
We let a number of resi properties through Leaders and Eloise Panasiuk has been fantastic. Eloise keeps us updated with any changes, is swift to address problems, and is very professional. Eloise has a 'nothing is too much trouble' attitude and is extremely helpful at all times.
Lisa was incredibly helpful throughout the process. When the first property I was interested in got let, she quickly found other suitable options and worked around my schedule to arrange viewings. I didn’t end up letting in the end, but I genuinely can’t fault the effort and support she provided. Great service!
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